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Secure login and phishing

Here are some tips to ensure secure login as well as information on phishing attempts that are abusing the name CACEIS.

Secure login: additional measures

CACEIS applies the highest security standards to ensure that your online financial transactions are fully secure. Here we have listed additional measures that you can take to guarantee the integrity of your own network and connections. We have identified three key areas to be addressed in order to use our internet banking system securely:

  • your computer
  • the internet connection with our website
  • transaction validation.

The correct configuration of your PC plays an integral role in achieving optimum security. It is advisable to check both your PC settings and software on a regular basis.

  • Is your operating system up to date? Have you installed the latest security patches?
    (Contact your vendor for more information.)
  • Is your wireless connection properly secured?
  • Are you using the latest version of your web browser? If not, updates can be downloaded free of charge.
  • Is your browser correctly configured? You should also ensure that the security level is set to ‘normal’.
  • Have you installed a firewall? Is it active and fully up to date?
  • Have you installed anti-virus and spyware scanning software? Is it active and up to date?

Internet connection with our internet banking system
Our internet banking system is accessed through an encrypted https connection. Online fraudsters may attempt to circumvent our security by luring you to a fraudulent website. It is important, therefore, to verify that the website you are accessing is authentic. 

  • In the address bar of your browser, does the URL begin with https:// ?
  • Is the domain name of the website you are visiting correct? Check for https://token.kasbank.com or https://smartcard.kasbank.com.
  • Is the url of your browser colored green? You can check the certificate by double-clicking. Maybe your browser shows a padlock symbol in the url area. In this case, double-click the padlock.
  • Does the certificate correctly identify the CACEIS website?
  • Are the time and date of your last login correct?
  • Does the login process proceed as you would expect? Unusual error messages or error pages may indicate tampering.
  • Each time you log in a User ID and pin or User ID, response and password are required.

Validating transactions
In short: treble check! Before validating an instruction, always check the amounts, counterparty and other instruction details carefully.

In short: check your PC, your internet connection and details of financial instructions to ensure safe online banking. Also, you might want to have a look at this website initiated by the British payments organisation APACS, which is dedicated to safe online banking: Banksafeonline.org.uk.

Fraud through website spoofing and email scams

Lottery / Letter or Email Scams
If you receive a letter or email that appears to be from CACEIS stating that you have won a lottery or any other prize in an anonymous competition, you should ignore it. These letters and emails are fraudulent. If you respond, you will be asked to pay upfront in order to collect your prize.

Investment proposal / Letter or Email Scams
If you receive a letter or email stating that CACEIS has accepted your investment proposal, please ignore it – this correspondence is fraudulent. CACEIS does not offer credit finance to businesses. You will be asked to transfer money in order for your account to be set up. In reality, CACEIS does not charge for this, and does not accept clients by email or letter alone. The additional documentation required for new clients is clearly stipulated by our regulatory authorities.

Website spoofing / Website or Email Scams
If you receive an email purporting to be from CACEIS, containing a link to any domain other than www.kasbank.com, please ignore it. Both email and website will be fake. Should you follow the link, you will be directed to a website imitating the look-and-feel of our corporate pages. Please note, CACEIS will never ask for confirmation of personal information through its web pages, nor does the procedure to establish a client relationship involve submitting information through our website.

Best practices

  • don't provide personal information by email or through websites
  • never pay money upfront for opening accounts or collect prizes
  • paste a link to CACEIS' website in your favourites folder
  • report fraud or your suspicions to our  security coordinator.

Learn more